FAQ's

Below are answers to some of our most frequently asked questions, if you can’t find the answer you are looking for please get in touch and we will be only too happy to help.

Why choose a composite door over a UPVC one?

The biggest problem with a Upvc door is that they are inherently weak mainly due to them using a 22mm to 28mm thick board as the main part of the door. This board is just foam with a thin plastic skin which is not very strong and also not a great insulator.
Composite doors on the other hand use a 44mm thick slab. The slab has a solid timber frame packed with high quality insulators, then wrapped in a Glass Reinforced Plastic (GRP) shell.

GRP is the same kind of plastic used to make the hulls of boats, so it is extremely strong.

The composite doors fitted by us are “secured by design”. This is an official UK police approved initiative which focuses on crime prevention into homes.

Please note that not all composite doors are the same, and unlike our doors not all have the secure by design backing.

 You can also upgrade your door to the Solidcore Composite Door. This offers even higher security as the center core of the door is a solid laminate timber core. Solidcore doors are usually 48mm but may be 44mm depending on design specification. These upgraded doors are normally £200 for the upgrade but are currently half price at £100.

OK, so how does it work?

Choose your door design, colour, glass and furniture options in the Design A Door / Get A Quote page on the tab above .

Our online Door Designer will give you as you design pricing which also includes installation. Once you are happy with the  door design just click finish designing and request a survey which is shown after finishing the door design process.

We will then call you back and arrange a time and date which best suits you for us to come and survey your door. During our survey we will go through the door design with you to make sure you are happy with your door choice. We will show you the colour samples and the core options available  with the door. During the survey we will also arrange a date of installation,

How long will it take for me to get my new door fitted?

We aim to fit your door as soon as possible and will discuss an installation date during our survey visit. Installations are usually between 3 and 6 weeks from date of survey depending on specifications. The installation itself usually takes between 2 and 3 hours.

Will my old door alarm sensor be refitted to my new door?

This is usually not a problem. We can refit any alarm sensor back to your new door, this is also the same for door bells, phone cables etc…

What guarantee do I get with the door?

Our Soild Core and GRP Composite Doors come with a limited 10 year manufacture’s warranty. If you have any problem within that time just give us a call. We usually  visit properties within 2 days of an issue being reported. We are also well established with thousands of doors being installed by us in Nottinghamshire and hundreds of 5 star reviews going back to 2014, so you can rest assured you will be choosing the right company for the job.

How can I get a quote for a new composite door?

Get an instant quote on our online Composite Door Designer by clicking here. Price includes installation*.

You can choose from millions of design combinations and best of all you get our pricing as you design including installation. Once you have a design you are happy with, click on the “request a survey” button at the end of the design process. Alternatively, you can visit our contact page from this website.

Does the online price on our composite door designer include fitting?

Most of our customers pay the same price as shown on our website. For more information please scroll to the bottom of this page.

Do we offer free surveys?

Yes surveys in our regular service area covering most of Nottinghamshire are free. We do however persuade customers to visit our Composite Door Designer before conducting a survey, this is so that customers can get a good idea of the price for their particular door choice. We currently  are offering £100 off our website price for deposits made on the day of survey.

Do we cover areas outside of Mansfield?

Yes we cover areas outside of Mansfield. We may charge a survey fee if you are too far outside of our regular service area. We routinely carry out door installations in much of Nottinghamshire including Mansfield, Chesterfield, Kirkby-in-Ashfield, Sutton-in-Ashfield, Eastwood, Alfreton, Shirebrook, Bolsover, Clay Cross, Ripley, Bolsover

Do we take away the old door?

For a small fee of £30 Inc vat  we will take away your old door and frame. We are licensed by the Environment Agency to take away the old frame, door and any other waste. The old door and frames are also recycled where possible.

Additional Charges

*As mentioned above, 95% of our customers pay the same price as shown on our composite door designer, you can see this from our reviews. However until we conduct a survey we cannot guarantee the online price.

Aluminium thresholds are an additional £40 including VAT if required.

Other additional fees may be applicable for surveys outside of our usually service area. Any additional charges tend to be on much older properties, i.e. older than 70 years or so, but even then not all old properties require a charge. Additional charges are usually no more than £50 inc vat. If a charge is required we will point out why but usually it is if we need to use larger upvc trim and / or required internal boxing out of the door frame.

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