FAQ's

Below are answers to some of our most frequently asked questions, if you can’t find the answer you are looking for please get in touch and we will be only too happy to help.

Why choose a composite door over a UPVC one?

The biggest problem with a Upvc door is that they are inherently weak mainly due to them using a 22mm to 28mm thick board as the main part of the door. This board is just foam with a thin plastic skin which is not very strong and also not a great insulator.
Composite doors on the other hand use a 44mm thick slab. The slab has a solid timber frame packed with high quality insulators, then wrapped in a Glass Reinforced Plastic (GRP) shell.

GRP is the same kind of plastic used to make the hulls of boats, so it is extremely strong.

The composite doors fitted by us are “secured by design”. This is an official UK police approved initiative which focuses on crime prevention into homes.

Please note that not all composite doors are the same, and unlike our doors not all have the secure by design backing.

OK, so how does it work?

Choose your door design, colour, glass and furniture options in the design your door tab.

Once you have made your choice we will give you the quote for the door and installation.

We will then arrange a time and date which best suits you for us to come and survey your door. During the survey we will also arrange a date of installation.

How long will it take for me to get my new door fitted?

We aim to fit your door as soon as possible and will discuss an installation date during our survey visit. The installation itself usually takes around 2 hours.

Will my old door alarm sensor be refitted to my new door?

This is usually not a problem. We can refit any alarm sensor back to your new door, this is also the same for door bells, phone cables etc…

What guarantee do I get with the door?

Our Soild Core and GRP Composite Doors come with a full 10 year manufacture’s warranty. If you have any problem within that time just give us a call. We usually visit properties within 2 days of an issue being reported. We are also well established with over a hundreds of 5 star reviews going back to 2014, so you can rest assured you will be choosing the right company for the job.

How can I get a quote for a new composite door?

Get an instant quote on our online Composite Door Designer by clicking here. Price includes installation*.

You can choose from millions of design combinations and best of all you get our pricing as you design including installation. Once you have a design you are happy with, click on the “request a survey” button at the end of the design process. Alternatively, you can visit our contact page from this website.

Does the online price on our composite door designer include fitting?

Over 95% of our customers pay the same price as shown on our website. For more information please scroll to the bottom of this page.

Do we offer free surveys?

Yes surveys in our regular service area are free. We do however persuade customers to visit our Composite Door Designer before conducting a survey, this is so that customers can get a good idea of the price for their particular door choice.

Do we cover areas outside of Mansfield?

Yes we cover areas outside of Mansfield. We may charge a survey fee if you are too far outside of our regular service area. We routinely carry out door installations in Mansfield, Chesterfield, Kirkby- in- Ashfield, Sutton -in- Ashfield, Eastwood, Alfreton, Shirebrook, Bolsover, Clay Cross, Ripley, Bolsover.

Do we take away the old door?

For a small fee of £15  we will take away your old door and frame. We are licensed by the Environment Agency to take away the old frame, door and any other rubbish (licence number CBDU212121) . The old door and frames are also recycled where possible.

Additional Charges

*As mentioned above, 95% of our customers pay the same price as shown on our composite door designer, you can see this from our reviews. However until we conduct a survey we cannot guarantee the price.

Additional fees may be applicable for surveys outside of our usually service area. Any additional charges tend to be on much older properties, i.e. older than 70 years or so, but even then not all old properties require a charge. Additional charges are usually no more than £50 inc vat. If a charge is required we will point out why but usually it is if we need to use larger upvc trim and / or required internal boxing out of the door frame.

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